privacy policy
Introduction
Lcode Co., Ltd. (hereinafter referred to as "our company") handles the personal information of customers related to services such as sales of our products provided by this site (hereinafter referred to as "this service") as follows. We establish a privacy policy (hereinafter referred to as "this policy") as follows.
1. Purpose of use
The specific purposes of use of the customer's personal information related to the provision of this service are as follows.
- To introduce our products and services to customers.
- To perform order procedures, confirmation of order details, and change procedures on behalf of our customers.
- To respond to applications for gifts, campaigns, etc.
- To respond to various inquiries from customers.
- To request customers to provide their opinions and impressions of our services.
- To provide and display information and services that match the preferences of each customer.
- For use in marketing analysis.
- To measure the effectiveness of advertising.
- 2. For joint use as defined in (2) and provision to third parties as defined in (3).
*In addition, the above purpose of use is the browsing history of advertisements on other websites, the date and time when advertisements are clicked, information on other websites where the advertisements are posted (customer's Personal related information such as member ID, member name, website name, etc. on the website and the analysis results thereof will be used after collating it with the customer's personal information (member information, purchase information, etc.) held by the Company. including the case
2. Third party provision
(1) Regarding the personal information of our customers, in addition to the cases stipulated by the Act on the Protection of Personal Information (including joint use as stipulated in (2) below),
We will not provide personal information to third parties (including those located outside of Japan) without the individual consent of the customer. However, regarding the third party provision in (3) below, the customer's consent to this policy is deemed to have consented to the third party provision.
(2) We will jointly use your personal information as follows.
- Items of personal information to be used jointly
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・ID and password
・Name, gender, date of birth, zip code, address, e-mail address, phone number, SNS account information, physical characteristics and other customer information
・Identification documents (driver's license, health insurance card, copy of resident card, etc.) and information contained in the documents
・Information related to the use of points, coupons, cashback and other services
・Information on bank account information, electronic money, collection agency, cash on delivery and other information on payment and its method
・Information related to inquiries and communications from customers to our company
・Information related to device identification of information communication terminals, OS information of information communication terminals, information related to connection to the Internet, location information, referrer information, IP address information, browsed URLs and time stamp information related to browsed date and time, service usage related information information, advertising identifier information assigned to each customer's terminal, and server log information - Scope of joint users
- ・El Dorado Co., Ltd.
- Purpose of use by joint users
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・For the fulfillment of contracts, such as the provision of services to customers
・For various inquiries and after-sales service
・To prevent and respond to misconduct, etc.
・For communication regarding services or plans
・In addition to soliciting services, sending e-mail magazines and direct mail, and for marketing
・For conducting questionnaires
・For research and analysis of marketing data
・For the development of new services and products
・For labor management
・For management of customer information - Name, address and name of representative responsible for management of personal information
-
Lcode Co., Ltd.
Address: 8F SEMBA FRONT, 3-4-28 Kyutaromachi, Chuo-ku, Osaka-shi, Osaka, Japan 541-0056
Representative: Tomohiro Fujiwara
Contact: Tel: 06-6244-0887
Mail: inquiry@lcode.co.jp
(3) We will provide your personal information to third parties as follows.
- (1) Attributes of third parties providing
- Marketing analysis tool development and operation company
- Items of personal information to be provided
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・ID, name, gender, date of birth, zip code, address, e-mail address, phone number, SNS account information, purchased product information, and other customer information
・Information related to the use of points, coupons, cashback and other services
・Information related to device identification of information communication terminals, OS information of information communication terminals, information related to connection to the Internet, location information, referrer information, IP address information, browsed URLs and time stamp information related to browsed date and time, service usage related information information, advertising identifier information assigned to each customer's terminal, and server log information - Our purpose of provision
- To analyze information such as purchase history
- (2) Attributes of third parties providing
- Advertising operations and advertising management companies
- Items of personal information to be provided
-
・ID, name, gender, date of birth, zip code, address, e-mail address, phone number, SNS account information, purchased product information, and other customer information
・Information related to the use of points, coupons, cashback and other services
・Information related to device identification of information communication terminals, OS information of information communication terminals, information related to connection to the Internet, location information, referrer information, IP address information, browsed URLs and time stamp information related to browsed date and time, service usage related information information, advertising identifier information assigned to each customer's terminal, and server log information - Our purpose of provision
- To provide information on services, products, etc. that suit the tastes of each customer
(4) If a customer requests to stop providing personal information to a third party based on the provisions of the Personal Information Protection Law, we will confirm that the request is from the customer himself and will comply with the request. When it is found that there is a reason, we will stop providing personal information to third parties and notify the customer to that effect. If we decide not to suspend the provision of personal information to a third party, we will notify the customer to that effect.
(5) Based on the provisions of the Personal Information Protection Law, the Company will store records of when personal information was provided or received from customers to third parties (hereinafter referred to as "third party provision records"). When disclosure is requested, after confirming that the request is from the customer himself/herself, we will disclose it to the customer without delay (if the personal information does not exist, we will notify you to that effect. .).
(6) The provisions of paragraphs 4 and 5 do not apply if the Company is not obligated to suspend provision to third parties or disclose records provided to third parties by the Personal Information Protection Act or other laws and regulations. .
3.Use of cookies, etc.
This site uses advertisement distribution services provided by third parties such as Yahoo Japan Corporation. There may be
Visit/action history information obtained by the third party will be handled in accordance with the third party's privacy policy.
In addition, the use of acquired visit/behavior history information for advertisement distribution can be stopped by opting out of the advertisement distribution service provided by the third party.
・Yahoo Japan Corporation:https://btoptout.yahoo.co.jp/optout/index.html
4. Disclosure of Personal Information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the customer without delay after confirming that the request is from the customer himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if the Company is not obligated to disclose it under the Personal Information Protection Law or other laws and regulations.
5. Correction and suspension of use of personal information
- If a customer requests the correction or suspension of use of personal information based on the provisions of the Personal Information Protection Law, we will confirm that the request is from the customer himself/herself, and will respond without delay. We will conduct an investigation, and based on the results, correct or suspend the use of personal information, and notify the customer to that effect. In addition, when we decide not to correct or suspend use, we will notify the customer to that effect.
- In the event that a customer requests the erasure of their personal information, and if we determine that it is necessary to respond to the request, we will confirm that the request is from the customer himself/herself and We will delete the information and notify the customer to that effect.
- The provisions of paragraphs 2 and 3 do not apply if the Company is not obligated to correct, etc. or suspend use, etc., under the Personal Information Protection Law or other laws and regulations.
6.Safety control measures
We will take necessary and appropriate security control measures for the management of personal information, such as prevention of leakage, loss or damage.
The main contents are as follows.
- Formulation of basic policy
In order to ensure the proper handling of personal information, we have established basic policies regarding "compliance with relevant laws and regulations, guidelines, etc." and "point of contact for inquiries and complaints." - Development of discipline related to the handling of personal information
For each stage of acquisition, use, storage, provision, deletion, disposal, etc., we have established rules for handling personal information regarding the handling method, the person in charge, the person in charge, and their duties. -
Systematic security control measures
・In addition to appointing a person responsible for handling personal information, clarifying the scope of personal information handled by employees who handle personal information and the extent of personal information handled by such employees, We have established a system for reporting and contacting the person in charge.
・In addition to regular self-inspections regarding the handling of personal information, audits are conducted by other departments and external parties. -
Personnel security control measures
・Regular training is provided to employees regarding points to note regarding the handling of personal information.
・Matters concerning the confidentiality of personal information are described in the employment regulations. - physical security measures
・In areas where personal information is handled, we have implemented measures to prevent access to personal information by unauthorized persons, as well as to control the entry and exit of employees and restrict the equipment they bring into the area.
・We will take measures to prevent theft or loss of equipment, electronic media, documents, etc. that handle personal information, and
We take measures to prevent personal information from being easily identified when carrying the relevant equipment, electronic media, etc., including movement within the office. - Technical safety control measures
・Access control is implemented to limit the scope of the person in charge and the personal information database handled.
・We have introduced a mechanism to protect the information system that handles personal information from unauthorized external access or unauthorized software.
7. Inquiry window
If you have any comments, questions, complaints, or other inquiries regarding the handling of customer information, please contact the contact below.